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  • Do you use essential oils in your skincare?
    Yes, we use therapeutic-grade essential oils in some products for their natural benefits and fragrance. If you're sensitive to essential oils, we offer unscented options too.
  • Are your handmade soaps vegan?
    Many of them are! Look for the vegan icon on each product page. We also avoid animal-derived ingredients unless clearly labeled (e.g., beeswax or honey).
  • Are your handmade products all-natural?
    Yes, we use natural, skin-loving ingredients like shea butter, essential oils, and botanical extracts—no harsh chemicals
  • Are your handmade items safe for sensitive skin?
    Our formulas are designed with sensitive skin in mind, but we always recommend a patch test before full use, especially if you have known allergies.
  • Do you test on animals?
    Never. Nida Cosmetics is 100% cruelty-free—our products are tested only on willing humans (mostly our team and happy customers!).
  • Are there preservatives in your handmade items?
    We use only natural or plant-based preservatives when needed. Most of our products are preservative-free and should be used within the recommended timeframe.
  • Are your products cruelty-free?
    Absolutely! All Nida Cosmetics products are 100% cruelty-free and never tested on animals.
  • Are your products safe for sensitive skin?
    Yes, our products are chemical free and handmade for all skin types, including sensitive skin. However, we recommend patch-testing before full use.
  • Are all your products handmade?
    Yes! Each product is handcrafted in small batches to ensure quality, freshness, and attention to detail.
  • Do your products contain parabens or sulfates?
    No, our formulas are free from parabens, sulfates, and other harmful chemicals. We prioritize clean beauty without compromising performance.
  • How long do handmade products last?
    Our products are made fresh and typically have a shelf life of 6–12 months. Please store them in a cool, dry place away from direct sunlight.
  • Do you offer free shipping?
    Yes! We offer free standard shipping on all orders over Rs.999. For orders below this amount, a standard shipping fee will apply.
  • How long does shipping take?
    Orders are usually processed within 1–2 business days. Standard delivery takes 3–7 business days, while express options take 1–3 business days. Please note that delivery times may vary based on your location and any unforeseen delays.
  • Where do you ship?
    We currently ship across India and will soon be shipping internationally. You can check availability at checkout by entering your delivery address. For international shipping updates, please subscribe to our newsletter or follow us on social media.
  • How can I track my order?
    Once your order is shipped, you'll receive an email with a tracking link. You can also log in to your NidaCosmetics.com account to view your order status. If you have any issues tracking your order, please contact our customer service team at contact.nidacosmetics@gmail.com or +91 90671667713.
  • What is your return policy?
    Each product is crafted with great care and precision to spread goodness and delight! However, if you ever feel the need to replace a product due to the following reasons, please feel free to reach out to us: - Incorrect product received - Product is damaged, tampered with, or leaking on arrival - Item(s) missing from the order - Issues with quality or quantity. In any of the above cases, we urge you to get in touch within 3 days of receiving your order. We're here to assist you, and your satisfaction truly matters!

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SHRI KRISHNA MANDIR MALVIYA NAGAR, NEW DELHI

Nida Cosmetics

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